Parkside Pediatrics

05/16/12

poor service

by starledge

This practice seems great at first but we were at another practice in georgia and this practice pales in comparison. First of all I am not sure what they are paying their nurse for because whenever you call her you don't get advice you get "we really can't give advice over the phone, you really just need to be seen"....I could sit my 5 year old on the phone to do that. So if you ever have a concern you should save yourself several hours in waiting on a return phone call and just make an appointment. Second of all one time when we called about a particular concern we heard back from at least 3 people all telling us different things...one said you don't need to do anything, the other said try this over the counter medicine, and the third (probably the nurse) said it sounds like you need to be seen; I am not sure how that happened other than it sounds like they are getting to big. It really sounds like most of the time they are only worried about their pocket book and covering themselves then the children involved.

03/06/12

Best medical care, Best Staff and Best practice

by happymom11

I have been at Parkside since 2006 and they continue to make me so happy I made the decision to switch pediatricians. I had heard good things but didn’t understand until we experienced it. The staff actually speaks to you and your kids. The people there care about what you have going on and the doctors are so advanced in their medical treatment. My son was very sick and the other practice (a large on in greenville) passed us around and each doctor told us something different. That is when we had to change. We found Parkside and from that point on, we knew we were in more than capable hands. We felt like we finally had someone who was on our team and really looking out for our son. Before we always had to remember every medication and reaction and I even tried to figure out what was going on with him. At Parkside, we felt like we were no longer alone in his care. Because of all of that, we were able to get him the treatment he needed as an infant and toddler and now he is healthy, strong and you would never know anything was ever wrong. Because of the people at Parkside working so hard for my son and family, I was able to simply be his mom. I am more that grateful for Parkside for all they have done and continue to do for our family.

02/10/12

Nice facility

by mrs smith

the facility is nice and front desk staff are friendly and I enjoyed the way the the rooms and waiting area were set up here. We had a bad experience here which was unfortunate but the staff were willing to meet and discuss the problems we had. Parkside was not for us and we have switched practices but I think the staff are good and will recognize any problems you may have and will work with you if you let them know of any problems you experience.

05/10/10

Parkside ROCKS!

by mommy0906

I don't think i have ever been to a doctor and been in and out in under an hour but we are almost ever time we go to Parkside. And we still get time to actually talk to the doctor and not feel rushed. My son loves it because they get to watch TV the whole time and I love it because I don't have to wrestle him while asking the doctor questions! I don't know if you have ever had to do that or if it is just my kid. He actually likes going there. I mean, what's not to like, the girls up front call my son by name when we get there, he gets to watch cartoons and gets a lollipop and sticker when we leave. I don't think he even knows he is at the doctor! Sure makes my day better!

• Pros: Short wait times and Fun for kids
• Cons: none

03/11/10

Very Sweet Staff, Yet a little too late...

by mommytobe10

I wanted to set up an appointment to tour and meet a pediatrician very shortly. I will be having my child very soon and wanted some information. I waited all day and never received any information until I sent another request asking them to disregard my e-mails. I am very big on efficiency, it could have been a complete accident, yet I can't wait on response when my child could be ill... They seem fantastic though!

• Cons: Took over 24 hours to respond