TERRIBLE
by jenubash
My heat went out right before the temperature dropped to 27 degrees. Goldsmith told me that I needed to go to Walmart and BUY a heater rather than coming out to fix it. YES, it was during the Emergency hours...well within. But, their reasoning was that the worker wouldn't be able to see.
Additionally, they have roaches infested in their properties but won't pay to send anyone out. They are terrible. Janey Beal is the worst. Very unprofessional and extremely rude on the phone.
- Pros: Nothing
- Cons: Everything
AVOID
by Source
G3 Real Estate Services,LLC dba Goldsmith HOA Management is better than Norcon (the worst) & par performance in a league of often slacker local performers for condo management. G3 bought Goldsmith in May 2008.
Tricia H. Ostendorff (part owner)
Failure to deliver offered services include:
1. Never seeking any cost savings for the operational costs of running the HOA service contractors.
2. Reluctant to obtain bids for competing contractors.
3. Passive property management that fails to act in any proactive manner for getting upcoming maintenance scheduled, until owners complain.
4. Does not perform physical property inspection but once per year, despite mgt contact stating once per month inspect property.
5. Has an elitist attitude to owners that are not on board.
6. Violates By-Laws, CC&R & SC law in refusing to allow owners to inspect books & records. SC law: ARTICLE 16. RECORDS AND REPORTS SUBARTICLE A. RECORDS SECTION 33-31-1601. (a) (e) and Section 33-31-1603(c), a member (of the HOA. All Owners are members.) is entitled to inspect and copy, any of the records of the corporation-5 day written notice.
7. Threatens to raise mgt. fee when owners call for service status no more than once in 3 months for overdue work that was agreed to be done.
8. Requires an attorney be used to file lien when regime fees are delinquent costing unit owner $250 extra. County Lien file fee is $10. Clerical help could visit court & file lien for $25 charge.
9. Does produce concise accounting reports that are tiny text, hard to read, obsolete program & not user friendly.
10. Fails to maintain proper contractor contracts & insurance documents.
11. Seldom reviews service contracts.
12. Been in Biz for 100+ years & unable to change paradigm. Stuck in the past.
13. Has nice furniture in lobby.
14. Owners daughter, Amy, works @ G3 & is unqualified.
Writer has credit score of 809 & never made a late payment in 35 years.
79 Condo’s & Town Houses managed by Goldsmith:
1200 Pelham
400 N. Main
Ascot
Asheton Recreation Center
Ashley Oaks
Autumn Hill
Avalon
Baldwin Forest
Barrington Park
Bent Brook
Brighton-Carisbrooke
Calhoun Condo
Cardinal Woods
Carilion
Carlyle Pointe
Cauble Commons
Cedar Cove
Claremont
Cleveland Place
Club Cottages
Court Street
Creekside
Davenport
Dover Town Homes
Edwards Crossing
Enclave @ Lexington Place
Enclave At Thornblade
Glens @ Lexington Place
Greens @ Rocky Creek
Hammett Crossing
Harbor Lights
Harbor Oaks
Heather Hills
Heritage Club Villas
Hidden Harbor
Hillside
Kenwood
Keowee Harbors
Kingsbridge
Laurel Heights
Laurel Ridge
Marina Villas
McBee Bookend
McDaniel Heights
Morning Mist
Morningside
Mulberry @ Pinckney
Northcliff
Northpark
Oakhurst
O'Neal Village
Park at Pendleton West
Pelham Oaks
Planter's Row
Pointe Harbor
Raven Hills
Revis Falls
Riverhouse
River Place
Riverstone
Safe Harbor
Scottswood
Shadow Moss of Greenville
Sitton Creek
Sparrows Point
Stonebridge
Stonebrook Farms
Summerside
Tamaron at Thornblade
Terrace @ River Place
The Tall Ships Condos
The Enclave @ Lexington Place
Thornblade
Thornblade Gardens
Thornhill
Townhomes @ Pendleton West
Verdmont
Villas of Thornblade
Vineyards @ North Main
Viola
Warrenton
Waterford Park
Waterford Ridge
Waterside Crossing
Wenwood
Westwood Bay
- Pros: Being Aware of Passive Property Management
- Cons: Doing Business with G3 dba Goldsmith
Beware
by RobbedBlindly
Warning to all considering this property management company. I leased a property for 3 years, always paid on time, had the carpets cleaned before vacating, cleaned the entire home, filled and did touch up paint all nail holes, conducting every item on the move out check list. Paid in excess of $68000.00 and was told that if there was any item that needed to be done at close out that they would allow me to make twhatever that might be right. Upon moving out, I called their representative who was unavailable, left a message to please call me back. No one ever returned my calls. Now, I am being told that my deposit will be used for professional carpet cleaning and house cleaning both of which I had already done. I have photos as proof and a witness who made a walk through with me before turning in the keys. I will NOT be allowing these people to take and additonal $1900.00 without a fight. I intend to file a report with the business professional organization and take necessary action in the magistrate courts of Greenville County. Please do NOT allow these people to rob you also.


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