Spas >Spa Venus
Best Service in Greenville.
I have been getting treatment from Venus for more than ten years, and I believe she is the best esthetician I ever had. In addition to great services, she is very kind to all her customers and treats everybody equally.
Venus constantly educates herself and her staff on new technologies and products and always tries to improve her services.
For me going to Spa Venus is like seeing good old friends. I hope you will give yourself a chance to get pampered at Spa Venus!
Response to “Go Somewhere Else”.
Let me thank this person for giving us the opportunity to be of service to her on more than one occasion. We feel honored to be of service to anyone who graces our doors.
We take great pride in the quality of products we choose for our services, and it is our policy to inform and educate our clients regarding these award-winning products and treatments.
We work by appointment, but will try to accommodate last-minute call-ins if at all possible. I am pleased to note this lady was acknowledged upon her arrival and told we would be with her shortly.
We build a relationship with our clients and with thirty plus years in this business, I still have clients who have been with me since the first year of opening my doors. Because of these relationships we get to really know our clients and sometimes get excited for them and with them when they convey special events to us. Excited and loud - until we realize we need to soften our voices. How could anyone be so vain as to presume they could know the thoughts of someone else!
This person had pedicures from our nail tech, and eyebrow shaping from me, however made a statement that our entire staff was unprofessional. Spa Venus has some of the most talented and highly trained staff in the upstate, from Esthetics, to massage, to hairstylist. Not only the Upstate, but Atlanta, Ga. We have a Vidal Sasson – trained stylist who travels from Atlanta to perform and showcase his talents with US. How could anyone make such a judgmental and unjust statement.
As for our pricing, please check our website to find competitive pricing with competitive Day Spas.
Aside from the fact, this person:
1. Had already been caught in traffic on Congaree Rd, making her late and running into another person’s appointed time
2. Was mad
3. Was frustrated
4. Had to get back to work, because it was her lunch break
5. Did not get her eyebrows shaped, a last minute thought, for vacation
I am truly sorry for adding additional stress to her already stressful day
Time is of great value, and I hope that our clients’ know, we would not purposely show disrespect or disregard for their time, as I am sure they would not purposely show disrespect or disregard for ours.
Being in the Spa Business, for so long, has shown me the word “never” or words, “never ever”, really hold very little meaning.
Go somewhere else!. If you are looking for a good spa experience, do NOT go to Spa Venus! I've had my eyebrows done there a few times and some pedicures. The pedicures are way overpriced and she constantly tries to sell you things while she's doing it instead of letting you relax. Then if you say you are not interested in the product, she gets an attitude. I stopped going there last summer because of this but I'm going on vacation next week and needed a last minute eyebrow shape-up, so I made an appointment for today at 12:15 during my lunch break. When I arrived, I was about 5 minutes late due to traffic on Congaree Rd. I apologized and Venus said it was no problem and she would be with me shortly. I waited for 20 minutes while Venus was gossipping and whispering with some lady at the front desk! Venus walked by me 3 or 4 times and wouldn't even make eye contact with me because she knew I was getting frustrated, but she continued make me wait while she was whispering with the other lady. At 12:42 I finally got up and walked out the door...partly because I was mad and partly because I had to go back to work. I made my appointment for a certain time for a reason and Venus had no regard for my time whatsoever. I will never, EVER go back to Spa Venus. Very unprofessional staff and I do not recommend them to anyone.
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