Taylors >Aqua Blue Pools Inc
Our dig date was Dec 4th, 2012. The pool was completed in 2 weeks, and it looks FABULOUS! This has been a most favorable experience in every way which is a pleasant surprise in todays world where quality and customer satisfaction is almost extinct! We were set to go with another pool company when I discovered Aqua Blue through another friend. The building crew, staff and owner were great to work with, always here on time and when they said they would be here and any and all questions were always answered. We were given the personal cell phones of the owner and manager so contact is immediate. The pool construction of 10"concrete walls and solid concrete steps were the turning point for us choosing to go with Aqua Blue versus a steel support sysytem. It just made good sense, especially doing a salt water pool! If I could post a picture I would! I highly recommend this company!
12-18-12 I have been a spa owner for many years and use it routinely twice a day, year round. The current spa has had a series of out of the ordinary problems that required numerous service calls. As a result, I developed a "relationship" with both the service manager and the head field tech. My experience was they both went above and beyond in their efforts to correct the problems. I live a distance from Taylors, but response was always prompt. As far as customer service and field support, I am extremely satisfied. I would and have recommended them to a friend.
Aqua Blue Pools. We have had our pool for about a month and so far I have been very pleased with Aqua Blue Pools. The construction team was always on time and at our site when they said they would be. I never had trouble getting my questions/concerns answered/corrected whether it be by phone or in person. The guys that came out to instruct us on how to use all the equipment and explain chemical maintanence were great. I feel that the quality of service and end product that we received has been worth the money that we put into it. I don't expect any issues with service after the sale. If so, I will post another review. We could have purchased a less expensive pool but after sitting down with 4 pool dealerships, we are glad that we went with Aqua Blue Pools. Pools are a big investment! Do alot research, ask alot of questions and compare money to quality. I recommend Aqua Blue Pools.
Never would do business with them!. Went in for some information regarding the various types of pools with the intent on having one installed in the fall/winter this year. Was treated very poorly from the moment we got there. The "sales" rep's only concern was money. Do we have it, cause if we dont we wouldn't be able to get it. He "profiled" us as people without the means to afford this sort of luxury. Stated that if we did not have 80% equity in our house, we would not be able to obtain a loan. Blah, Blah, Blah...Maybe their technicians are great, but we will never know...there are plenty of pool companies in the south interest in business in the off season. Maybe we should have drove the vette and left the truck at home, we might have had a different outcome....ya think?
Poor construction, not completed.. Aqua Blue Pools built a pool for me many wears ago. Not only did they not finish the work the salesman promised they used the wrong products. They used a stainless steel filter with a salt generator system which should not be used due to corrosion. Their grading and filling work was not compacted and the concrete has not just cracked but broken apart, sagged and sunken into the surrounding dirt. Poor quality concrete, even some of the the winter cover anchors have pulled out. Really poor construction all around!
Aqua Blue Pools Taylors SC. Aqual Blue Pools is great to work with. The owners and sales people are great!! They returned our many phone calls and treated us as if we were their only customer. The financial staff worked with our budget. The design team really knows what they are doing and actually recommended a smaller pool that fit our yard, even though the pool they recommended cost less. The pool size they reccommended was the perfect size for our yard. Our pool was ready in a 4 weeks and we had a week of rain. The men who worked on putting in the pool were very professional and worked hard. The foreman was great!! He answered all our many, many questions. If you want a pool, use Aqua Blue. A very safisfied customer!!!
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